Credit / Return Policy

: Shopping Cart Subtotal: $0.00 (0 items); Proceed to Checkout; My Account

: How-To-Lead-Change^™ Helping managers accelerate results throughout the company; Three Stages of Change Three stages that help individuals deal with organizational change; Training Gaining change skills to succeed at work and in life; Speakers Entertaining speakers to help large groups prepare for change; Who Moved My Cheese? Learn more about the #1 International best-selling book; Dr. Spencer Johnson The world's #1 business author; Company About Spencer Johnson Partners; eStore

Returns must be made within 90 days of receipt.
Restocking fees apply on all returns.
All returns must have an RGA# associated with them
Please fax over packing slip, or invoice to 801-655-0200 atten: Returns. You can also email this request using the form below.
Identify the reason for return
- Damaged
- Defective (please explain)
- Wrong item sent
- Not as ordered (please explain)
All items must be returned in perfect resalable condition
Any items that are returned to us damaged in shipping will not be given credit and will be returned to you.
Shipping charges are non-refundable.

Custom Products

We are pleased to offer products that are custom made to your specifications, and we encourage you to review your order carefully. Since the product is made to your specifications, the order cannot be changed, modified, or canceled once your order is in production.

Your email address

Subject

Message